FAQ's
1. What products does TechElectronicx offer?
We specialize in personal care electronics, including Massage Guns, Hair Steiners, Electric Eye Massagers, and Electric Face Washers.
2. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.
3. How long does it take to process and ship my order?
Orders are typically processed within 1-3 business days, and delivery times are as follows:
- Standard Shipping: 7-14 business days.
- International Shipping: 10-20 business days.
4. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a link to track your shipment.
5. What is your return policy?
We offer a 30-day return policy for items that are unused and in their original packaging. If you’re not satisfied with your purchase, please refer to our Return Policy for more details.
6. Do you ship internationally?
Yes, we ship to select countries. Shipping rates and delivery times vary based on your location.
7. What if my order arrives damaged or defective?
If your order arrives damaged or defective, contact us immediately with photos and details. We’ll arrange for a replacement or refund.
8. Are your products covered by warranty?
Yes, all our products come with a one-year limited warranty against manufacturing defects. For warranty claims, contact our support team.
9. Can I modify or cancel my order after placing it?
You can modify or cancel your order within 24 hours of placement. Contact us as soon as possible if changes are needed.
10. How can I contact customer support?
You can reach us via email at [your email address] or through our Contact Us page. Our team is here to help!